Help & How To's

Use the help guides found below for answers to the most commonly asked questions. 


Payments

Please note* You do not need to have a PayPal account to buy items from our shop, instead you can proceed and checkout as a guest through the PayPal website to make payment with a credit or debit card.

Guest Checkout Pay by cheque


Account

If you are having problems with your account such as resetting your password, logging in problems, gift vouchers and wish list errors then we can help. You can read our help guides or simply contact us if you can not find the information you require.

HELP GUIDES Contact us


Delivery

If you need more information about deliveries and tracking then we are here to help. You can track your items during transit through the tracking info button below.

TRACKING INFO WHERE IS MY ITEM


Returns

If you would like to return a damaged or incorrect item then please send us a returns submission through your account. If you do not have an account then please contact us with your order number and email address.

Return Policy return an item

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