Delivery Notice

We are currently away from 14th Feb 2020 until the 25th Feb 2020 and we will not be able to deliver items purchased in this time. You can still purchase items from the shop as normal, however we won't be able to ship the products until the 25th Feb 2020.


How to return an item

Follow this guide if you would like to return an item that you have purchased from our shop.


Step 1

Login to your account and click on my orders to view all of your previous orders and you will see a view order button to the right hand side of each order as seen in the image below. Click on this to view your order.

view your order history


Step 2

You will now be taken to the order page, click on the return button to the right hand side of the page as seen in the picture below.

order-information


Step 3

Complete the returns form with all of the relevant information and we will then send you an email with the return address.


Step 4

Package up your item and post it back to us, please make sure to pack the item carefully and use a recorded service of postage. Once we receive your returned item we will refund you within 48 hours.

 

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