Terms & Conditions

  • Themedalguy.com advertise items for sale which are in stock but subject to price and description change at any time without prior notice.
  • The items you will receive will be the items photographed in the description of the product.
  • Any items in the edged weapon category can only be purchased by persons 18 years or over and these items should be used for display only.
  • All items on our website are original unless otherwise stated as a reproduction or copy.
  • Once an order has been placed and paid for a confirmation e-mail will be sent along with a follow up e-mail once items are dispatched.
  • If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. If the error is discovered prior to your receipt of the confirmation e-mail we will cancel the order and refund you in full.
  • Returns are accepted if you are not fully satisfied within 7 days of purchase. Item postage will be at buyers own expense and items must be returned in the same condition as received.
  • Returns are not accepted under any circumstances if the items were purchased and collected in person.
  • If you wish to either sell or use your own items as part exchange this can only be done in person at our local auction house "Gerrards Auction Rooms".
  • Payments can only be made through PayPal.
  • You must check that the details on the confirmatory e-mail are correct as soon as possible and you should print out and keep a copy for your records.
  • Delivery charges will be automatically charged for during checkout and specified of delivery type prices are subject to change in line with royal mail and any other delivery couriers we use.
  • We aim to dispatch items within 2 working days, delays can be expected over bank holidays and Christmas. However we can not guarantee delivery times during these periods as the post may be delayed in your area.
  • We accept orders from around the world EXCEPT THE AFRICAN CONTINENT, MIDDLE EASTERN COUNTRIES with the only method of payment being PayPal and automatically converting your currency into British pounds sterling.
  • Any orders from outside the U.K must check their own countries import and duty costs as these will not be covered by us and must be paid in full by you the buyer.
  • All items sent will be insured through the delivery company we use but we will not be liable for missing parcels sent. Extra insurance can be purchased at a cost which will vary item to item, you must contact us for a quote for the extra insurance.
  • We reserve the right to refuse a sale if there has been an electronic failure in the pricing or processing of any specific item.
  • These terms and conditions are subject to change without giving any prior notice and should always be read in full before making a purchase.
  • The terms "gold", "silver" and "bronze" are used for colour descriptions only unless otherwise stated in the description.

Newsletter